Send us the reviews
Email the review text and tell us how your business should sound. We don’t need your Google login or private booking records.
For independent Australian car detailers
You handle the detail.
We’ll help with
the replies.
Thoughtful responses to your customer reviews, written in your voice and ready for you to approve and post.
Get 3 free sample repliesNo account access. No purchase required.
FROM REVIEW TO REPLY★★★★★
“Booked an interior detail after a beach trip. They got the sand out of the back seats and it looks great.”
Your reply, ready to reviewThanks for bringing your car in after the beach trip. Great to hear you’re happy with the interior and those sand-free back seats. We appreciate you taking the time to leave a review.
Illustrative example. The review and business situation are fictional.
✓ Tailored to your business✓ Fixed scope, clear prices✓ You control what gets posted
A little less on your list
A simple handover.
A considered response.
We prepare your batch
We draft individual responses, check the tone and flag anything that needs your factual input. The writing is AI-assisted.
You approve and post
Receive a clean set of drafts by email. Check the details, request included revisions, and publish the replies you’re happy with.
See the difference
Every review deserves
its own reply.
A warm thank-you. An acknowledgement of a delay. A complaint that needs the owner’s attention.
All examples are fictional. We never invent customer reviews for publication.
The review
Suggested response
“The interior looks brilliant. Thanks for getting all the dog hair out.”
Suggested response
Thanks for the lovely feedback. We’re glad you’re happy with the interior and that the dog hair is gone. We appreciate you choosing us for the detail.
Specific to what the customer said, without adding unsupported claims.
Straightforward pricing · AUD
Clear the backlog.
Then keep up.
Start with a sample. Choose a paid package only when the style and scope suit your business.
A$149 once
Give waiting reviews a reply.
- Up to 30 tailored reply drafts for one location
- A short guide to your business’s tone
- A summary of customer feedback themes
- One revision round
A$99 per month
Make replies part of the routine.
- Up to 20 new reply drafts per month, one location
- Weekly email batches
- One revision round per batch
- A monthly feedback summary
Prices are total customer prices in Australian dollars. Monthly support is separately agreed; a sample or cleanup never starts a subscription. Cancel future service before the next billing date. Unused monthly capacity does not roll over. Extra volume is quoted separately. We confirm scope, delivery date and payment arrangements before you order.
A few useful answers.
Why use Reply Desk instead of a reply generator?
You’re paying for a prepared batch, a consistent tone and checks for unsupported statements. If you prefer writing and checking your own replies, a generator may be enough. Our service suits owners who want that drafting work taken off their list.
Do you post the replies for me?
No. The initial service supplies drafts by email. You approve and publish them, keeping control of your business profile.
What happens with a negative review?
We draft a calm response and flag any facts or commitments that need your input. We won’t invent a refund, admit disputed facts, or claim an issue was resolved without your confirmation.
Will this improve my rankings or remove bad reviews?
We don’t promise ranking changes, more bookings or review removal. This is a writing service that helps your business respond clearly and consistently.
How soon will I receive the work?
We confirm an achievable delivery date before you order. For monthly customers, drafts are supplied in weekly batches after we receive the review texts and any required context.
Try it on your own reviews
Three replies.
See if we’re a fit.
Email three review texts, your business name and your preferred tone. We’ll prepare a free sample. Please leave out private customer information.